The dreaded “what do you do” question. We’ve all been there. Backyard barbecues, birthday parties or family weddings. It makes no difference someone will ask what you do for a living. My typical reply is “I develop managed file transfer software.” The typical reaction is a smile and a halfhearted nod of recognition followed by “what is managed file transfer?” Not surprising considering managed file transfer (MFT) is not part of most people’s vocabulary.